Refund Policy

You can cancel a Starter, Pro or Premium subscription using supported billing controls. On cancellation, paid access normally continues through the billing period already paid for. At period end, entitlement reverts to Free unless another paid subscription is active.

If you believe you were charged in error, or you cancel within 7 days of a charge and have not meaningfully used the paid features during that period, email support@anvay.biz. We will review the request for a full refund. Outside that window, paid subscription charges are generally non-refundable for the period already billed, while genuine billing errors can still be reviewed on their merits.

Yearly plans are discounted for an annual billing commitment. Outside the refund-review window, cancellation partway through a yearly term generally does not create a prorated refund for unused months; paid access continues for the remainder of the applicable paid term.

Subscription base prices exclude applicable GST, which is added at checkout. A refund may be processed through the payment provider used for the original transaction and can be subject to provider or banking timelines.

Anvay Me charges 0% platform commission on creator payment links. Transactions made through a creator's UPI, gateway or external payment destination are between the creator, buyer and relevant third-party provider. Anvay Innolabs does not become the seller merely because the creator linked the destination from Anvay Me.

Email support@anvay.biz with your Anvay Me account email, relevant payment reference if available, and the reason for your request. Support aims to respond promptly; refund eligibility remains subject to the policy above and applicable law.